FAQS

The Tallinja Bike is a new bike-sharing service to facilitate travel within and around Valletta.

The Tallinja Bike is for tourists as well as locals who would like to use alternative modes of transport while enjoying the scenery in and around Valletta.

You can ride the bike anywhere in Valletta and surrounding areas.

Yes there in an app, for more info visit here.

For full instructions on how to use the Tallinja Bike please visit this page

You have to be 18 + to be able to use the Tallinja Bike, we will not take responsibility for any incidents involving people below that age.

No, bikes are rented on demand, first-come, first-served basis.

For the full rental costs and terms please visit here

You can check which stations have bikes available from the totems at each station and from the tallinja app. This does not guarantee that you will find an available bike since it may be taken out by the time you walk to the station.

If there are no spaces at a station you would need to go to the next station to dock your bike.

You can report any damage or fault on the totem when you return your bike to the station.

No discounts apply.

The bike will only be locked at the station when docked.

A bike cannot get stolen unless it is left undocked. If it gets stolen while in your possession, you need to file a police report and call our contact centre for assistance.

Customers must abide by the traffic regulations in force at the time of rental.

There is no deposit during the promotional period up to 31 December 2018.

There is no pre-assigned time limit, as long as this does not exceed 24 hours.

No, only the sole rider can be on the bike.

No they are not equipped with illumination.

Maps are available online and at the Malta Public Transport sales offices.

The bike can only be parked at the docking stations.

Primarily you should take your bike to the closest station and dock it.

You may contact Customer Care on 20958855 from Monday to Sunday from 7:00am to 7:00pm.

No, however we do suggest you wear a helmet for safety.

Yes, you can purchase helmets from Malta Public Transport at €30

We insist that you ride the Tallinja Bike diligently and follow the traffic rules. We recommend wearing a helmet at all times.

 The Tallinja Bike weighs no more than a standard road bike.

Yes they are, however they can also be used manually.

There is no credit. Rentals are charged according to use.

Yes but it must be used in Valletta and surrounding areas and returned to a docking station within 24 hours.

Yes you can, however if you have a Valletta or Explore card, you will only get a discount on the price of one Tallinja Bike.

The longest period is 24 hours.

You can return the bike to the closest station and call our Customer Care on +356 20958855 if you require assistance.

Yes, Tallinja Bikes are quality bikes and were built to ensure maximum rider safety. For added safety, we advise you to wear a helmet and follow traffic rules diligently.

The system generates personal data in order to be able to set up your account. Our customer care and IT are the only people internally who can access your personal information. Data protection is a high priority for us and we take very high measures to ensure maximum security.

Personalised Tallinja Card holders benefit from reduced rates and can also keep track of their travel history through an online account. Customers must subscribe to an annual membership of €80 or 3-month membership of €25. As a special launch promotion, customers may rent a bike without paying the membership fee. This offer is valid till 31 December 2018.

There is no reduced rate for students.